Company Response Review Report Review
Great experience

S. N. Patel Submitted this review about Magic Carpet Auto Transport
Review made Live: 2/19/2012 3:01:00 PM
My car was picked up and delivered according to the quoted timeline. The driver was not able to come into DC, so I met him in Maryland. Felicia was available to answer many questions at the front end of the operation, and made herself available throughout the process.
Shipment Details
Origin State:
Washington DC
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1642692
Quote or Order Cost:
$1304

Car Condition
  • Vehicle was dirty
Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 2/19/2012 8:00:00 PM
FELICIA BOND @ 602-354-2851, 360-210-4892 felicia@magiccarpetautotransport.com Hello Seth, Thank you for your feedback! It's great to hear from you :-) Yes Seth, when you called me you needed your vehicle to load within 5 days before your re location. You were in a time crunch. You placed your order with me on the 6th, I dispatched it on the 6th. You re located on Monday the 13th and needed your Honda loaded no later than Saturday. Your vehicle was loaded on the 10th and dropped on the 15th exceeding deadline. Thank you for your confidence in myself & our drivers. Sincerely, Felicia