Company Response Review Report Review
Service

Ron Ridgeway Submitted this review about Magic Carpet Auto Transport
Review made Live: 10/14/2011 11:15:00 AM
Quote was for $1110. Pickup was in Mountain Home, Texas and delivery was to be in Eureka, Montana. When unable to deliver, as quoted, I was asked to meet the truck in Missoula, Montana...200 miles short of the quoted destination. I was expected to pay the full amount and did in order to get my vehicle and had to drive a total of 400 miles to meet the truck.

Although quite pleasant to work with my agent failed to return calls as promoised on several occasions.

Overall, I did get my vehicle and all is well.
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Montana
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1543397
Quote or Order Cost:
$1110

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 10/24/2011 1:52:00 PM
Hi Ron, Thank you for your review. I apologize that we were unable to take any off the price for the inconvenience of driving to meet the carrier. I would have liked to, but I couldn't get a driver to take it for that much. You and your wife were a pleasure to work with, and I'm glad you received your vehicle safe and sound. Thanks again ~ adrian@magiccarpetautotransport.com