Review Report Review
Hesitant but Successful

James Hughes Submitted this review about M2Reeves LLC
Review made Live: 8/10/2009 4:00:00 PM
I was pleased to utilize M2 Reeves Car Shipping after an exhausting on-line and telephone search for affordable and reasonable prices. After a few days of waiting for them to locate a driver to transport my vehicle, I was subjected to several different employees to handle my order. I was most pleased with their employee named Katie. She was very honest, professional, and courteous to me during a stressful period when I began to feel uncomfortable with their service. She gave me the assurance that I needed to complete the transaction and trust M2 Reeves to ship my vehicle. Once I was able to communicate with the driver they located, I relaxed and made plans to meet with the driver for pick-up. The driver was unaware of M2 Reeves policy and concerned with being paid in full upon vehicle drop-off in Alabama. There was a mix-up with the payment process during my order that Katie took care of, confirmed to ensure I was satisfied, and returned phone calls promptly. Once the driver loaded the vehicle, it was delivered to the intended destination within 24 hours as I was told and without incident. Overall, I would say that I am satisfied with my experience with M2 Reeves Car Shipping and they would be the first company I would contact if the need ever presented itself again. Thank you again Katie for all of your help and professionalism as she made this experience better!
Shipment Details
Origin State:
Virginia
Pickup:
On Time
Destination State:
Alabama
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
814491
Quote or Order Cost:
$459