I was dreading shipping my car for the second time this year. I shipped my car from NC to WA in January and it was the worst customer experience I had had as a consumer. Once we had paid the broker, we had trouble communicating with them. The pick-up was several days late. The drop off missed by more than a week from original agreement. The delivery company was very evasive when it came to committing on a delivery date/time. I was furious. Luckily the car arrived much dirtier, but no damage.
When moving the car back to NC, I seriously considered driving it back. I asked the moving company that I was working with, North Coast Moving and Storage (Seattle), if they have had any good luck with auto transport companies. They recommended King of the Road Transport, Inc. So, I contacted them and spoke with Mary Rhiannon English. She was very friendly and understood my previous experience all too well. So, based on her demeanor and professionalism, I chose to chance another move. Wow, what a difference. Everything was handled as agreed in the contract. The car was picked up within 15 minutes of the agreed time with the transportation company. The car was also delivered on the other end without issue.
So, if you are looking for a company that you can trust, contact King of the Road Transport. I ensure that I do not easily recommend businesses unless they are exceptional.
Sincerely,
Mark Higgins
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
North Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
12107-QG
Quote or Order Cost:
$975
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.
