Company Response Review Report Review
scam

Doublereed Submitted this review about Hurst Auto Transport
Review made Live: 1/17/2006 1:27:00 PM
At first they just seemed like a poorly organized company: misspelled words on the contract, couldn't assign a truck in the contacted time, and a bunch of other stuff. when I called to cancel, I got ahold of Amber Rae, who seemed pleasant enough and said she sent through the refund order. This was November 3rd, and it was the last I was able to contact them. Now almost 3 months later after dozens of emails and even more unanswered calls, I talked with a claims manager with the federal service corporation who suggested I call the credit card company and tell them the situation. This is probably the only way to get your money back
Shipment Details
Origin State:
New Jersey
Pickup:
Not Provided
Destination State:
Louisiana
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Order#28517
Quote or Order Cost:
$800

Company Response
Amber Rae from Hurst Auto Transport Submitted this response.
Response Date: 1/17/2006 1:27:00 PM
I, Amber Rae, was the office manager for Hurst Auto transport. Unfortunately my last day working for the company was January 3, 2006. Due to circumstances I could not prevent the owners were in a predicament that forced them to close the company doors. I apologize for not being able to personally continue to assist you. The company was not a scam, so please try to understand things are still being handled regarding refunds and payments. Again, I give my sincerest apologies.