Integrity and Professionalism of the Contractor
Byrd
Submitted this review about
High End Transport Inc.
Review made Live: 9/13/2010 10:48:00 AM
My need was to get a vehicle from Richmond, VA to Chicago, Illinois by Monday. I contacted Krissie of High End Transport on Friday after having called and left messages for several other car haulers. Most still haven't called back. One promised to call back within an hour, but still hasn't.
Krissie responded immediately and promised to identify a driver, negotiate to have the vehicle delivered on the date I needed and get back to me with confirmation. She called back promptly to ensure me she had a drived who would pick up my vehicle Saturday and deliver to Chicago on Monday. She said she offered the driver an extra incentive to ensure it would be delivered on time. She also arranged for an 8 hour call ahead before pick up to give me the estimated time the driver would arrive.
When the driver arrived to pick the vehicle up, he informed me he was going to get the vehicle to Chicago Sunday night between 6-8 PM. The commitment for early arrival exceeded my expectations and agreement. It was beneficial because my concern with Monday delivery, was the potential conflict with delivery and recipients work schedule. Sunday night was perfect!
In all honesty, when I called High End Transport on Friday, I never expected they or anyone could get the vehicle picked up Friday or Saturday and deliver Monday. They promised they would but to deliver Sunday... Wow!
I am grateful for the Service, Support, Professionalism and most of all the INTEGRITY of this Company, Representative and Experience.
I will use them again and refer any one I can to Krissie Park oof High End Transport.
Company Response
Melissa Carbonell from
High End Transport Inc. Submitted this response.
Response Date: 10/12/2010 1:43:00 PM
Thank you so much for the great review for Krissie!
