I hired GLG Cars LLC auto transport to transport my car from CT to FL. When the driver, Rick delivered my vehicle on December 8th, I saw that there was a tear on the convertible roof top that was not there the last time I saw the car. He told me that it was there when he picked it up and showed me his BOL that had it marked as such. Unfortunately, I was not in CT at the time and had my friend release it to him. I called her to corroborate his story but I was unable to get her on the phone at that point. He did not write my concerns on the BOL and told me I had to sign it as is if I wanted the car. At that point I had no choice but to sign the BOL to accept the vehicle. After he was paid and left, I was finally able to get my friend on the phone. She confirmed that there were indeed no tears on the roof and in fact there were no indications of any tears on her pink copy of the BOL. So, not only did the driver damage my vehicle, but he lied about it and altered the documents which were an act of fraud. I have made several attempts to contact the company but my emails and voicemails have not been returned.
Shipment Details
Origin State:
Connecticut
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
171836-VD
Quote or Order Cost:
$840
Car Condition
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