Company Response Review Report Review
Vehicle Transport

J. Smith Submitted this review about Get it Done Transportation
Review made Live: 8/21/2012 11:33:00 AM
Overall we are satisfied with the shipping of our vehicle. I've learned that you have to be flexible with the pick up and delivery. My husband waited all morning for the vehicle to be picked up. Finally he left for work at 2:00 PM. I received a call at work around 3:00 PM saying the driver will be at my home at 3:45. I work 30 min from home so I had to leave work early to meet the driver. The driver was very nice and explained the whole process to me. We were told that the vehicle would be delivered on Friday, August 17th. On Monday, August 13th around 6:30 PM, my daughter received a call saying the driver would be there in two hours. Well, the banks were closed and she didn't have $1,000 cash on her. To make a long story short, everything worked out. The driver was very courteous and patient and my daughter was very excited to get her car. I would use this company again. We were very happy to get the vehicle from Virginia to California in five days. Over all it was a job well done!
Shipment Details
Origin State:
Virginia
Pickup:
On Time
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
110615-KI
Quote or Order Cost:
$1170

Car Condition
  • Vehicle was dirty
Company Response
David Pein from Get it Done Transportation Submitted this response.
Response Date: 8/21/2012 1:55:00 PM
Hey Mrs and Mr Smith, Thank you for the great review. Yes, I tell all my customers not to wait around for the driver they will call the day before, morning of and two hours prior in your case seems the driver gave a 45 minute notice, which I do apologize for, but overall I am happy to hear it was a great experience and you do recommend our family owned and operated company. Thank you Lynn Ronallo Lynn.R@getitdonetransportation.com