Thanks so much, Teresa, for taking the time to share your experience with others! So happy that our name is a true representation of how we operate as a company. You would think that being "friendly" is common or understood in this industry but as you have experienced with other companies, sadly it just isn't. So we are certainly happy to fill that void and serve all those who just want to be treated with value and importance...and have a great transport experience too :) God bless you and your whole family this Christmas Season!