Ezapa
Submitted this review about Freedom Auto Transport Review made Live: 5/7/2015 2:08:00 PM
Warning!!! Fraud Company.... Please stay away from this company. Here is my story I used uship portal to find the company and found this Freedom which I thought is legit with so many reviews. I called them and spoke to guy named Anthony Pravata and got a quote of 500$ to ship my car from Pittsburgh, PA to Providence, RI (~500 miles). I was told they will call me 2-3 days in advance of the pick up date to confirm the date and time, which they never called and I had to call every day for 2-3 days before the day of pick as I wanted to make sure that everything is taken care as I would be leaving my keys with a friend. On the day of the pick up no one contacted me and when I tried calling them there was no response, for next day it was the same. So I had to go to another company using the same uship portal and the new company(door to door) gave me quote of 625$ I said ok and told them about what happened with the Freedom, they were like since the quote is so low they might have stopped answering my calls I was like how do you know that the quote I never told them and the lady was like, she was able to pull my details using my phone no. Ok I thought since its all though uship portal I thought they can view the details.
So now after 3 days of the original shipment date this guy tony calls be back (freedom) and says he was not in office for last 2-3 days and he expected that my car has already been shipped, when I told he the story that no one called me or came to ship my car, he acted as if he doesn't know anything and informed that he will find someone immediately, called me back (first time calling me back) and said that he found a driver who can pick the very next day but costs a little higher than the original quote and when I asked whats the new quote you won't believe it's the exactly the same quote that the new company (door to door) has given me.
That's it then I knew that all these companies are interconnected specially all the transport companies that have Florida address. Please beware of these companies, I have all the documentation in regards to this.
Its been a week I already moved to new city and still I don't have my car. Spent an extra 200$ in rental car.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Never
Destination State:
Rhode Island
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
126234-DQ
Quote or Order Cost:
$500
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