Company Response
Joseph from
Fidelity Auto Shipping Submitted this response.
Response Date: 1/13/2016 10:14:00 AM
Please call us regarding this matter. Our records indicate you were quoted a set amount of $775.00 which did not increase. The price was given to you in writing. If the carrier for whichever reason overcharged you, please inform us immediately so we can get this reconciled. Some carriers will charge more funds if your vehicle was packed with items exceeding weight allotment.
It is also showing this trip was approximately 1200 miles. Based on some notes on the account, it also states you confused the distance and price. Please contact us and your bank to verify everything is accurate. We can also conference with your bank to assure you that you were not overcharged. We put all of our rates in writing prior to working on an order, and all of our prices are guaranteed.
Please contact us to resolve this matter. Thank you.