car damage

jim Submitted this review about Fast Auto Movers Inc.
Review made Live: 6/27/2011 6:43:00 PM
My car was picked up on time and delivered on time but had damage upon arrival. A large stone chip is in the windshield and no one knows anything about it. The previous owner says there was no chip in the windshield which the pick up driver did not notice upon visual inspection prior to loading the car for shipment. However, there is a chip now and the driver knows nothing about it. Now I have to purchase a new windshield prior to inspection which will cost me $ 200.00.
Who's going to pay for that?
Never again with this shipper.

Company Response
Peter Odiot from Fast Auto Movers Inc. Submitted this response.
Response Date: 7/2/2011 1:07:00 PM
We Are working with the actual trucking Co and the Client to resolve this Issue....Customer never called to let us know there was damage or a problem...therefore we couldnt help!.................................................... 6/30 After getting all the Facts from both the driver and the client, we find that the vehicle was bought($$) from someone in MI and was delivered to a Body Shop in OH to be worked on (not to Jim) and he(Jim) didnt lay eyes on the vehicle for several days later. Driver's Condition report shows no damage at pick up and more important no Damage Noted by the Body shop when the Vehicle was accepted. In a situation like this, its hard for anyone to determine where anything could have happened to the vehicle. But My guess is...it could have happened in someone elses possession, since the driver has evidence it didnt happen on his truck. An more important, as a Broker, Fast Auto Movers, Never physically handles or touches any vehicles.............................latest update..............7/2 Tried to call Jim About his situation, especially after he and the driver spoke...left my cell number and Office number...still no call back. I guess hes satisfied with Just venting his frustration at this point. Pete O. Owner F.A.M.