Review Report Review
Cathryn @ Express is the BEST

Randy Submitted this review about Express Auto Transport
Review made Live: 12/2/2008 2:24:00 PM
My experience with Express Auto Transport was OUTSTANDING AGAIN. I had never tried to ship trucks across the country and from the first phone call to Cathryn at Express Auto Transport I just knew I had found the right transportation company. I was working on quoting a 40 plus vehicle deal and did not have a lot of specifics from my customer regarding exact delivery destinations. In addition, our finished products are not standard pick-up trucks but customized work trucks. She was able to help me without exact street locations and from a quick visit to our web site for a picture of one of our trucks. She gave me pricing over the phone on the first call to all of the cities I needed and she said that she would hold the price. Approximately 2 months later, I called Cathryn back to place the order. All of the prices were as promised and she even cut the cost of one of the deliveries saving my company even more money. I say that Cathryn saved my company even more money because the rates I originally received from her were by far the best rates I received from anyone. I gave an original pick up date request and they arranged for a pick up on that date. Then my customer wanted the units sooner and they were able to move the pick up date to accommodate my customer. They also provided me with an estimated delivery date. During the entire process, I received confirmation emails and phone calls so I always understood exactly what was taking place. Then today, I received a call from Cathryn telling me that the vehicles had been delivered and on time. WOW…from start to finish, the level of customer service I received from Cathryn and the entire team at Express Auto Transport was OUTSTANDING!! I could not ask for a better experience and I know that I will be calling Cathryn again to place more business with Express Auto Transport...as a matter of fact, I gave her 4 more units to ship for us today!! Just Great Service!!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Iowa
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
811143856
Quote or Order Cost:
$1295