Horrible company

Jeff Andrews Submitted this review about Exclusive Auto Logistics
Review made Live: 3/31/2010 10:50:00 PM
Stay away from this company. Horrible customer service. Quick to take your deposit. My truck sat for two weeks and never got picked up. That was also the time I had to wait before I they would refund my deposit. Once they take your money your stuck with them for the two weeks or lose your deposit. Found out they quoted way to low to get the truck moved and would have ended up trying to screw me in the end. Never would return phone calls and just told me what I wanted to here, no honesty. DO NOT USE THIS COMPANY

Company Response
Monica from Exclusive Auto Logistics Submitted this response.
Response Date: 4/23/2010 8:05:00 AM
Unfortunately, Mr.Andrew was transporting his vehicle from North Dakota to Oregon, This is not a very common route, we couldn't locate a carrier within the time period that Mr. Andrew gave us. Also Mr. Andrew was informed periodically on the progress of his order, he was also informed that he was doubled booked, meaning he had hired several companies to move his vehicle and by doing this it makes in even harder to have a carrier consider a pick up. We really tried to locate a carrier without success, but just for the fact that North Dakota is not a very common route. Mr. Andrew did cancel the order and received a full refund.