Review Report Review
HIRE BETTER!!

Angela T. Submitted this review about Estes Express
Review made Live: 9/28/2023 11:59:00 AM
Delivery driver (Ronnie) was "running behind" to the point we called dispatch a couple of times and him directly to get his ETA and he told us he was in the same place both times we spoke to him (on the road, same land mark???). Because he was running behind, the tow truck was onsite past normal business hours and charged us an "after hours charge". Frustrating. HIRE BETTER.Delivery driver (Ronnie) was "running behind" to the point we called dispatch a couple of times and him directly to get his ETA and he told us he was in the same place both times we spoke to him (on the road, same land mark???). Because he was running behind, the tow truck was onsite past normal business hours and charged us an "after hours charge". Frustrating. HIRE BETTER.
Shipment Details
Origin State:
North Carolina
Pickup:
On Time
Destination State:
Arkansas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$0