Company Response Review Report Review
Horrible Company

DAN Submitted this review about Economical Auto Transport Inc.
Review made Live: 6/30/2015 12:42:00 PM
This company quoted me a price and then never contacted me again with a shipping date until the very last day! They have about two weeks to pick up the vehicle and make arrangements. Once Adam contacted me he had a way higher price than quoted. I told them I was going with a different company and then he said I was in breach of contract. I never signed anything nor did they disclose a cancellation fee of 200$$. I never authorized any type of business with this company, but yet they still ran my card for 200. Don't do business with these people!!
Shipment Details
Origin State:
Texas
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
n/a
Quote or Order Cost:
$575

Company Response
michael katz from Economical Auto Transport Inc. Submitted this response.
Response Date: 7/6/2015 5:06:00 PM
This is not our customer ! There is no one here by the name of Emma which he references in the contact info, nor do our brokers call back with pricing, we have a dispatch manager that handless all that. MORE IMPORTANTLY.... we do not charge cancelation fee's. Please provide the proof of this charge or at least an order number to reference. THIS NEVER HAPPENED !!