The carrier is a company or individual who picks up and delivers your vehicle. They are generally not the company that you book your transport with. The broker is the company that you call to arrange your transport with the carrier for you. The broker's responsibilities include, but are not limited to:

• Gathering all the details and any paperwork necesary for your transport
• Answering any questions you have about the process
• Finding the best carrier in our network to transport your vehicle
• Verifying that all carriers in our network have valid insurance and no black spots on their records
• Only working with the best carriers, and removing carriers from our network if they do not meet our expectations for our customers' experiences
• Communicating with the customer and the carrier throughout the process
• Verifying pickup and delivery
• Resolving any issues that may arise throughout the process

There is a big misconception that by going directly with a carrier will save you money and time. The simple answer is no. As a broker we are able to shop your price to over 10,000 drivers in our network to get the customer the lowst price possibe with the dates needed for shipment. When calling a carrier directy, you will have premium pricing and will have to wait until that specific truck is in your area, which sometimes takes 2-3 weeks.