Company Response Review Report Review
Don't waste your time

Nayara S. Submitted this review about Eastern Pacific Logistic Services
Review made Live: 8/23/2018 5:07:00 PM
Well, if you're looking for someone who doesn't take or return your calls, emails or text messages; who charges your card without providing any service, after assuring you you don't need to pay anything upfront until he assigns a carrier to go pick up your car, Carlitos Lagar is your guy. I wouldn't call his company a scam or a fraud, he's just miserably awful at communicating, keeping his promises and finding you a solution for what you need. If you have time and don't need the service done ASAP, go ahead. His quotes are (as other companies told me) ridiculously low and it will take time (in my extremely urgent case, a week) to find a carrier who chooses to pick up your invoice at such low price. All the companies use the same board/system to try to find someone to get the job done and, obviously, the carriers will end up picking up the jobs that offer better payments. The carriers are not the transport/logistic companies' employees, so they can't promise you anything regarding to when the shippment will take place or even damages that might happen to your car. But if you want to talk directly with the carriers with no third-party companies in between, I would recommend Uship. It worked perfectly for me and as soon as I found the right guy, my van was on its way at the end of the same day. Just save time and neurons. It's not worth all the hassle to get your car sent somewhere.
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Utah
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5711-KD
Quote or Order Cost:
$590

Company Response
mario from Eastern Pacific Logistic Services Submitted this response.
Response Date: 8/25/2018 2:54:00 AM
im sorry this usualy happens to customers that book with several companies at the same time we send emails throughout through out the whole process you car was dispatched for pickup at the price we quoted you,im sorry you are not happy call me direct so we can resolve this matter