Review Report Review
EZ AUTO SERVICE

XXXXXXXXXXXXXXXX Submitted this review about EZ Auto Movers
Review made Live: 12/11/2008 8:48:00 AM
I WAS CONTACTED THE DAY AFTER I REQUESTED AUTO TRANSPORT OVER THE INTERNET. PHIL. CONTACTED ME BY PHONE AND THE INTERNET. AFTER A BRIEF DISCUSSION, I CONTRACTED EZ AUTO MOVERS TO DO THE JOB FOR $750.00. EZ AUTO, AS IT TURNED OUT WAS SECOND TO THE LOWEST BIDDER. PHIL INDICATED THAT THE CAR WOULD BE PICKED UP ON MONDAY. THE CONTACT WITH EZ AUTO WAS SATURDAY. I WAS ABLE TO PRINT THE CONTRACT, ONLINE, AND FAX THE SIGNED CONTRACT TO EZ AUTO ON SUNDAY. I GOT A PHONE CALL FROM THE DRIVER ON MONDAY WHO SAID THE CAR WOULD BE PICKED UP ON TUESDAY A.M.. THE CAR WAS PICKED UP ON TUESDAY ABOUT 11 A.M.. THE DELAY, I FELT WAS JUSTIFIED DUE TO INCLEMENT WEATHER FROM IOWA TO ILLINOIS. THE DRIVERTHEN TOLD ME THE CAR WOULD BE DELIVERED ON FRIDAY IN CALIFORNIA. I CONTACTED MY SON IN CALIFORNIA TO INFORM HIM OF THE EXPECTED DELIVERY DATE. HE TOOK FRIDAY OFF FROM WORK TO BE AVAILABLE FOR THE DELIVERY. FRIDAY WOULD HAVE BEEN PERFECT, BECAUSE HE COULD THEN GET SMOG CLEARANCE AND REGISTER THE CAR WITH THE CALIFORNIA DMV. HOWEVER, HE WAS NOT CONTACTED BY THE DRIVER UNTIL SATURDAY. THE CAR WAS DELIVERED LATE SATURDAY NIGHT- ABOUT 10 P.M., AND THE CAR WAS NOT DAMAGED IN ANY WAY. I WOULD HAVE EXPECTED THAT MY SON SHOULD HAVE BEEN INFORMED OF THE CHANGE IN DELIVERY SINCE FRIDAY WAS THE EXPECTED DELIVERY DATE.

EXCEPT FOR THE LACK OF COMMUNICATION FOR THE DELIVERY TIME ON SATURDAY, I FEEL THE OVERALL SERVICE BY EZ AUTO MOVERS WAS VERY GOOD.
Shipment Details
Origin State:
Illinois
Pickup:
Late
Destination State:
Illinois
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
17379
Quote or Order Cost:
$750