Company Response Review Report Review
Worse company to deal with

Bill G Submitted this review about Dream Auto Transport
Review made Live: 10/19/2015 6:05:00 PM
Very dishonest company they are very misleading. They do not know how to be professional at all lack the ability of customer service. They promise you a price and that price keeps changing with additional fees. Ask for a refund three days in advance before a truck was ever in route or even told a transport company. They told me they wouldn't refund my money so in my opinion they are thieves as well. DO NOT USE
Shipment Details
Origin State:
Illinois
Pickup:
Not Provided
Destination State:
Arizona
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
875
Quote or Order Cost:
$880

Company Response
Chase Hunnington from Dream Auto Transport Submitted this response.
Response Date: 10/22/2015 3:10:00 PM
Customer just booked on Friday and decided to write a review Lying about his rate being changed . The only fee ($4.95) that was on the contract that the customer signed was the only charges that he received. But the customer didn't read the contract before signing up. How can you point your finger at Dream saying there were hidden fees if the fee of $4.95 was on the contract that was never read before signing. The customers date hasn't even came up for scheduling yet. Classic case of a man not taking responsibility for his own action. Unbelievable!!!