Company Response Review Report Review
Worst company in the industry!!!!

Melissa C. Submitted this review about Dream Auto Transport
Review made Live: 7/23/2012 12:05:00 PM
Wanted to have our car transported from delmont PA to fort lauderdale Florida. Got a quote from Gavin of 550 online. So I called the company to do business with them. I scheduled to have my car picked up on a Friday evening because I needed to use it until then and I get a call Thursday night stating the driver is on his way to pick up my car. I told Gavin its scheduled for Friday I need my car!!! His reply was well ill have to find another driver and it will cost you another 50 bucks. So I caught my flight Saturday morning to go to fort lauderdale , before I left I said fine I'll pay the extra 50 I need my car ASAP!!! So week goes by and no word from the company... Then 8:30 at night 8 days later,2 guys show up at my residence in PA wanting to take my car.... So I tried to contact Gavin to verify these people who couldn't speak a word of English were apart of his company.. No answer or response by Gavin or the company so being precautious we didn't let these people take our car because we didn't know who they were and got no phone call or email they were even coming... So the next afternoon Gavin finally calls and says I hope you let them take your car.... I said no I didn't because I didn't know who they were and couldn't get a hold of anyone to verify who they were!!!So he got angry , told me I'd be charged 50 bucks for the inconvenience to him and his driver .... Then the conversation spiraled out of control... Put him on speaker phone in front of 6 people so they could hear all the obscenities he was yelling!!! People be aware that this is not a professional company by any means !!!! Pay the extra money to deal with professionals... I wouldn't let these people transport a porta potty for free!!!!!

Regards,
Melissa C.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Late
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Gavin
Quote or Order Cost:
$550

Company Response
from Dream Auto Transport Submitted this response.
Response Date: 10/10/2012 7:01:00 PM
Multiple drivers were sent to this location they figured they were going to use the industry as a Taxi service. The Husband Kept turning away driver because he claimed his wife didn't inform him that someone was coming. They also tried to dispute the charge but the bank declined that because the service was rendered multiple times