Deb............you and I both know how many times we went round and round with this. You were never willing to pay for a tow truck to remove the inoperable vehicle from the property and we could not get any car carrier in such a small area. How many times did you you and I talk over this period of time? I spent literally hours and hours on the phone with you, the different drivers, the towing company, your father, your friends........you canceled and re-started the order and canceled and started it again........finally when I did have someone to pick up and after spending half the day Friday working on this with you, you called on Saturday and canceled again. I worked so hard on this for you and I am very sorry you were so disappointed. One thing more..............if you look at all of the issues at hand, now tell me how you could leave a review like this after all of the time, energy and compassion I put towards getting this vehicle moved.......under the special circumstances I would think you would have been more willing to work with me rather than tell me ..quote..the car is just not worth spending the extra money for a tow truck..... Thanks for the feedback. Malia