Company Response Review Report Review
Truck transport

Christopher Crall Submitted this review about Domestic Auto Transport
Review made Live: 9/13/2010 8:07:00 PM
The representatives at the booking company were very friendly, but I felt they could have been more proactive in dealing with the driver. The driver picked up the truck late, and then sat around for FIVE DAYS before he actually left on the delivery. Then, the actual drop-off was a huge hassle. In the end, I got my truck safe and sound, so I can't complain too much, but I do wish there would have been more communication between the booking company, the driver, and me.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Virginia
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3864591
Quote or Order Cost:
$1330

Company Response
terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 9/14/2010 5:45:00 PM
Thanks for the feedback, Chris!! It was awesome working with you....I wish I had control over the truck delays but unfortunately it's not uncommon in the industry....I'm glad the truck came in perfect condition :) -HOLLY 360-834-6013 or holly@domesticautotransport.com