Company Response Review Report Review
review

ckr Submitted this review about Domestic Auto Transport
Review made Live: 3/21/2010 5:20:00 PM
One glitch - after the vehicle was picked up we were informed that the truck driver needed a money order or cashier check upon delivery of the vehicle; as a result I had to send a check overnight to the delivery destination. It would have been more convenient to pay for the delivery with my credit card. Also suggest they setup a system where the customer can track the location of the truck via the Internet, as other companies have done. Overall good service though.
Shipment Details
Origin State:
Colorado
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
4002503
Quote or Order Cost:
$927

Company Response
terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 3/21/2010 7:59:00 PM
Steve-thank you for the review. Glad we were able to move your vehicle in a timely manner. Sorry for the misunderstanding regarding payment to the driver. It was a miscommunication, and I hope it didn't cause you too much grief. Hope I can assist you or anyone you know in need of our services in the near future. Thank you! Chris V. 714.694.0372