Company Response Review Report Review
Good customer service. Need better communications with the drivers

Justin S. Submitted this review about Domestic Auto Transport
Review made Live: 8/27/2009 5:04:00 PM
First, DAT got my car from A to B with no problems. However, I was surprised when the driver called to arrange pickup a week early. My contact at Domestic was as surprised as I was. In the end, I had to deal extensively with the driver to arrange a suitable pickup. All told, the experience was not convenient. I believe Domestic was caught off guard, but in the future, it would be good if they kept in closer contact with the drivers to avoid such surprises.
Shipment Details
Origin State:
Michigan
Pickup:
Early
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
362515
Quote or Order Cost:
$1028

Car Condition
  • Vehicle was dirty
Company Response
terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 8/27/2009 5:59:00 PM
Justin~ I am so glad you decided to post a review for me first off, second i was completely caught off guard by your call, however I am glad that everything ended up working our for us! I hope that you were please with my service in assisting you.~Casi~