Company Response Review Report Review
Service

Bill Submitted this review about Domestic Auto Transport
Review made Live: 8/3/2009 12:24:00 PM
Casi was very helpful & did her best to provide good service. However, communication with the driver seems to have been a problem. He asked for his money when he picked up the vehicle (or at least that is what my wife thought - his English was a bit dodgy. She was confused by what she thought he was asking & ended up paying him). The manifest clearly said C.O.D. so I don't know why he wanted the payment up front. Luckily, the drive was honest & the vehicle did arrive in good shape. The folks in the office may want to make clear to drivers that the agreement is C.O.D.,
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
North Carolina
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
362059
Quote or Order Cost:
$976

Company Response
terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 8/3/2009 12:50:00 PM
Thanks for much Bill for the kind review, sorry about the mix up with the payment, sometimes with the lanuage barrier it can get confusing, again I am happy that you decided to go with our company and I am sorry about the payment issues!