Company Response Review Report Review
DOMESTIC AUTO TRANSPORT DO NOT DELETE MY REVIEW AGAIN!!!!

yoelis quintana Submitted this review about Domestic Auto Transport
Review made Live: 9/19/2013 4:58:00 PM
DO NOT USE THIS COMPANY. THIS IS MY 3 REVIEW AND THEY STATE THAT IM NOT A CUSTOMER AND DELETE MY REVIEWS. YES THIS COMPANY MOVED MY CAR FROM NJ TO FL AND THEY SAID $590.00 AND END IT UP CHARGING ME $650.00 WITH OUT PREVIEWS NOTIFICATION. ITS BEEN 2 WEEKS SINCE THAT AND THE CREDIT HASNT POST ON MY BANK ACCOUNT. THEY DONT RETURN MY CALLS BUT THEY DO HAVE TIME TO DELETE MY REVIEWS. WAOOO WHAT A CUSTOMER SERVICE...

DONT DO BUSINESS WITH THEM.
Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
30215054
Quote or Order Cost:
$650

Company Response
Terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 9/20/2013 5:27:00 PM
Naomi Denham 360 834-6013 naomi@domesticautotransport.com Yoelis, I am sorry you feel that we deserve a Zero star review. I understand your frustration regarding the credit to your account taking a little longer. However please keep in mind that we do legally have 90 days to issue you your refund. We spoke with you daily regarding this matter, and updated you with any changes that occurred during this process. I have apologized numerous times regarding the $60.00 overcharge. i will apologize again and state that i am sorry that we overcharged your account. I spoke with the accountant and verified that the refund was taken care of on the 16th. Thanks again.