We appreciate customer Toby's kind words about Direct Express Auto Transport, but disagree with his assessment of the first two carriers. Most of the brokers and carriers belong to an association and we rate one-another. It is our way of sharing information and rooting out the bad apples. It is not accessible to the general public (not our decision) and is far superior a barometer of reliability of all brokers and carriers. Most drivers on the transportreviews.com board have a scientifically insignificant number of reviews, which tend to be negative, and cannot be used for a fair assessment. Here are the association numbers for the carriers Toby was assigned. Carrier 1 scored 99 percent with 53 ratings Carrier 2 scored 100 percent with 47 ratings Carrier 3 scored 100 percent with 309 ratings Toby rejected the first two carriers without realizing that they are actually very good, because he relied solely on this review board. Either would have handled his 1998 Toyota Camry without any problem we are sure. Toby also does not understand that door to door brokers are faster and less expensive than carriers who own their trucks, place vehicles in terminal lots, move them around many times, and wait for a full ten car load going in that direction. Read the DAS reviews to get a flavor of that. We thank Toby for his complimentary words and wish him good luck in all his future endeavors.