Review Report Review
Not ontime delivery

Melissa Girlinghouse Submitted this review about Direct Express Auto Transport
Review made Live: 6/29/2018 1:28:00 PM
I thought this was going to be a smooth car transport. Unfortunately, it wasn't. I was told me car would be delivered on a certain day. When that day came around, I didn't hear from anyone until late in the day when I was informed that the carrier had a problem earlier in the week and was two days behind schedule. Okay, things happen, I get that but no call until the day of the delivery, not good service! Then when two days rolled around again to hear from the driver who said he would be to me at a certain time and then ended up not making it at all again that day. So, not very happy about the communication and the service/scheduling.
Shipment Details
Origin:
Fresno, California 93704
Pickup:
Late
Destination:
Port St Lucie, Florida 34986
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
206529
Quote or Order Cost:
$1295