This company is a broker and a poor one at at that. They told me 1-7 days. After 14 days they were not any closer than on Day 1, so I fired them and chose a different company. They kept saying my vehicle was in a rural area, but you could spit on I-40 from the front seat and the pick up location and you could throw a rock onto the interstate at the drop off location. This company does not care about your needs and should not be allowed to practice in this country. Do not choose them, they will find some reason to not pick up your vehicle and then offer no remorse. Horrible customer service.
Company Response
Mike Rupers from
Direct Express Auto Transport Submitted this response.
Response Date: 2/18/2009 3:41:00 PM
Our outstanding record speaks for itself.
We wish Darrell the best of luck in Arizona.
