Jason
Submitted this review about Diesel Auto Express Review made Live: 2/28/2020 5:32:00 PM
DON'T MAKE THE SAME MISTAKE! EVERYONE READ THIS. Diesel Auto Express was the carrier for my Audi S4 from Georgia to Washington this last December. When the car arrived, the car had no gas. When the car was put on the transport in Georgia, it had over a 1/2 tank. The car has a stage3 build and very fast - it was very apparent the carrier service decided to take my car out for a little spin and burnt the clutch and basically abused the crap out of it. I'm pretty sure they're not even supposed to take the car off the truck. I filed a claim but according to USDOT, motor carriers are not required to document mileage at the time of pickup or delivery. Since I didn't document or take any pics of odometer upon pick-up, I basically have no legal recourse to sue the carrier service. BE WARNED and REMEMBER to ALWAYS DOCUMENT mileage at the time of pick up and delivery. I hope people learn from my mistake.
Shipment Details
Origin State:
Georgia
Pickup:
Late
Destination State:
Washington
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
803246
Quote or Order Cost:
$1300
Car Condition
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