Pam Turner
Submitted this review about Dependable Auto Shippers Review made Live: 3/1/2005 11:01:00 AM
I chose this company after reading numerous reviews about how responsive they are to their customers and the quality service they provide.
I hired them to transport my vehicle from Baltimore, MD to Sacramento, California. My car sat in Baltimore for nearly two weeks before pick-up. When it finally arrived in Sacramento there were numerous areas of damage. I contacted the company immediately and I've been getting the run around ever since.
They do not respond to phone calls. One day, I called all day before I could even get through to a live person. The adjustor they promised would contact me never did. They lied about my car being fully insured from MD to CA. Though there price was low I would have gladly paid the additional money for the insurance to avoid the cost of the repairs I have to make now.
They are undependable, unprofessional and dishonest. They do not provide accurate information to first time customers unfamiliar with the business or this service.
Under no circumstances would I recommend this company to anyone and would definitely not use them again.
Shipment Details
Origin State:
Maryland
Pickup:
Not Provided
Destination State:
California
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Quote or Order Cost:
$895
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