Review Report Review
DAS....Never Again!!!!!!!

SC306GT Submitted this review about Dependable Auto Shippers
Review made Live: 3/27/2007 5:42:00 PM
About a month ago, I stumbled across a nice Mustang on Corral.net. I talked with the gentleman for over 4 hours on the phone about the car the first night. He provided every receipt for just about every part on the car as well as hundreds of pictures ranging from the engine build to the first day he got the car. So we came to an agreement to ship the car to Ohio from California and I would do my inspections and test drive etc. If everything was there like he stated, I would tell the escrow company we made arrangements with to release the money to him.
I had to find a shipping company that wasn't some fly by night group. So I researched around for a while and E-Bay recommends DAS Auto Shippers on their web site for shipping cars/motorcycles. I was in touch with them and had arrangements set up for the seller to drop the car off and DAS would handle the rest. However, little did DAS know, the seller took shots of the cars tires, mileage, and body before he dropped the car off....
To make a long story short here, I paid $650 plus $200 in extra insurances for the car to be shipped for Torrance, California to Dayton, Ohio. I go to pick the car up (mind you this is when it was snowing like crazy) and the guy never once went out to inspect the car with me, he told me to sign the doc sheet and he handed me the keys. I get to the car and look it over as best as I could see with the snow and all. I get in the car to start it up and let it idle before test driving it. Turned on then died, did this four times before I realized "NO GAS" I was like "WTF" should have had a half tank when dropped off! So I go back in and ask the guy why it didn't have any gas in it, he was oblivious, like he was stoned or something. I got gas and was totally ticked off and frozen so I got in drove it home and was shocked when I got home... Some time during shipping, someone took the liberty to burn up a new set of Khumos that were just put on the car before shipping. I was so mad already that I was going to go off on someone. I called DAS and they sent a claim form out to me. I filled it out and sent it in right back to them with all the pictures I was given from the seller the day he shipped it and the receipt for the brand new tires that were $389 for two.
Weeks past without anything... Then finally last week, someone who I wont name from DAS called and said the claim was denied all because I didn't note the damage on the bill of laden (this is why that stoner told me to sign the docs before I was given the keys). So now I am out another $389 for two more new tires.
Like the only saying goes I guess, "You get what you pay for!" Well, that cannot be truer as I have found out the hard way. All total, I spent over $1100 to ship a car coast to coast. DAS has a bad reputation for things like this happening to customer's cars. I am finding this out more and more as I am posting this thread on various web-sites to forewarn people of DAS's un-professional shipping methods. DAS may be cheap to use, but they always come out on top and in my case, they cost me undue stress, aggravations, and money!!! Never again will I trust any of my cars with DAS Autos. They lack the desire to treat the people and the peoples' merchandise with the respect they deserve. DAS Auto is terrible F- for them
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Ohio
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
n/a
Quote or Order Cost:
$800

Car Condition
  • Vehicle was damaged