Company Response Review Report Review
EXCELLENT SERVICE

LARRY CHEKOFSKY Submitted this review about DIY Transport Inc.
Review made Live: 9/17/2015 6:33:00 PM
FROM THE INITIAL CONVERSATION WITH GARRETT I WAS SOLD. HE WAS POLITE AND WAS SURE ABOUT HOW THE COMPANY HE WORKS FOR AND THE OWNER STOOD BEHIND THEIR SERVICE. HE EXPLAINED TO ME THAT THEY WOULDN'T HAVE JUST ANYONE DRIVING FOR THEM IF THE DRIVERS THEY USED WERE NO GOOD THAT WOULD BE THEIR LAST JOB.

HE WAS REAL, HE ADVISED ME OF HOW THE OWNER WALKS AROUND AND CHECKS ON THEM TO MAKE SURE EVERYTHING IS OK AND FOLKS ARE BEING TAKEN CARE OF.

I CALLED ANOTHER AGENCY AND THE PERSON WAS AT LUNCH I COULD HEAR SILVERWARE HITTING THE PLATES AND LADIES LAUGHING IN THE BACK GROUND I WAS NOT COMFORTABLE WITH THAT COMPANY.

I CALLED AND WAS ADVISED GARRETT WAS AWAY FROM HIS DESK HE CALLED ME BACK IN A FEW MINUTES AND SD HE JUST CAME OFF OF HIS BREAK AND SORRY FOR MISSING MY CALL, AGAIN ITS REALISTIC I TAKE BREAKS TOO I APPRECIATED THAT HIS CO WORKERS KNEW WHO HE WAS AND PASSED THE MESSAGE TO HIM.

THE DRIVER CLIFF WAS A TRUE PROFESSIONAL PICKED UP THE VEH ON TIME AND DROPPED IT OFF ON TIME, THIS TRANSITION WAS SO SMOOTH I JOKED AND SAID I WILL HAVE MORE VEHICLE SHIPPED TO ME.

GREAT EXPERIENCE, ALL THE CHIPS FELL IN THE RIGHT SPOT.

I WAS GIVEN NO INCENTIVE FOR THIS REVIEW.

I WAS CALLED AFTER THE VEH WAS DROPPED OFF TO MAKE SURE EVERYTHING WENT WELL TOO.

AGAIN GREAT JOB
Shipment Details
Origin State:
Colorado
Pickup:
On Time
Destination State:
Oklahoma
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3856
Quote or Order Cost:
$543

Company Response
joseph from DIY Transport Inc. Submitted this response.
Response Date: 9/18/2015 8:22:00 AM
Hello Larry, Thanks for taking the time to post a review. Garrett is one of our newest employees and is already off to a great start! I'll let him know what a super job did in regards to your transport. We take great pride in selecting best and bright talent to provide you, the customer, with service that places us ten steps ahead of our competitors. We try to be as personable as possible with our customers because at the end of the day, we are all people and how we relate to the public reflects on us as a business. When our customers are satisfied, we're satisfied. Thanks again for choosing us and we look forward to transporting for you again in the future. Have a great weekend! Anthony -