I was told the vehicle would be picked up on a Thursday or Friday. When they had not picked up the vehicle, I called the supposed driver of the truck. He had not even heard of the contract to pick up my car. Cross Country Auto Transport told me they would call me at 4:30PM that Friday of the supposed pickup, with a new pick up time and date the following week. About 4:45PM on the Friday, I called their numbers only to find the numbers had been disconnected. Monday morning they called wanting to set up a new time and date. By that time, I had already made other arrangements due to the fact I was leaving that Monday. I asked them for my deposit back. They said they would do what they could. I said I would pursue the matter. They then told me to dispute it with my credit card company. I had already paid for this service back in early April and this was June. I will keep you alerted to if I have my deposit returned or not.
Shipment Details
Origin State:
Florida
Pickup:
Never
Destination State:
Indiana
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1706803
Quote or Order Cost:
$475
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.
