Company Response Review Report Review
UPDATE - No Deposti Returned

Brian Submitted this review about Cross Country Auto Transport
Review made Live: 1/15/2008 7:35:00 AM
Received a call from Cross Country Auto Transport last week 1-10-08 stating they received my request for deposit credit. The representative agreed there was no contract signed and the cancellation took place the same day as the order therefore a credit of $200.00 was due me.
Would you believe they haven't credited me yet? They just string you along.
This company is an absolute sham. Save yourself the aggravation that I am going through and DO NOT USE THIS TRANSPORT COMPANY.
The attorney general is handling my claim now so we should see them dry up soon.
Shipment Details
Origin State:
Texas
Pickup:
Never
Destination State:
Massachusetts
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1424446
Quote or Order Cost:
$800

Company Response
Luis Molina from Cross Country Auto Transport Submitted this response.
Response Date: 1/15/2008 3:32:00 PM
Mr. Brian Ritterhaus was told that due to the delays and no agreement we would refund his deposit as soon as a certified letter(which is the way our cancellations are accepted) we would refund. Indeed MR. Ritterhaus letter was received and credit card was refunded.