Creative Rides Ruined my leave

Military Mover Submitted this review about Creative Rides Auto Transport
Review made Live: 12/17/2007 9:46:00 PM
Creative rides was scheduled to pick up my cars on a wednesday, they never showed up, promised me a driver and after two days in a hotel and wasting my leave days (recently returned from Afghanistan and wanted to spend time with my family before moving to my new duty station thousands of miles away from them), I had to leave my cars to make my next assignment. They also told me they would refund my deposit, but they haven't yet ( it has been a week). Now I am out 2 days of hotel bills, my deposit and burnt leave days waiting around for a driver that didn't show.

Company Response
Doron from Creative Rides Auto Transport Submitted this response.
Response Date: 12/18/2007 4:36:00 PM
We assign Sha Transport phone # 585-406-0229 to pick up your cars on 12/05. after Alex the driver call Pete to set up the pickup, Pete call Creative Rides and ask for a different driver, A driver that can speak better English. The pick up location was Watertown (border with Canada) NY to San Francisco CA not a main route. we recommended that transport company because of a difficult route but Pete refuse. We try to do our best for everyone specially for soldiers. The deposit was refunded to the C.C.