WE ARE AMERICA'S #1 RATED COMPANY WITH OVER 700 RATINGS AT 100% WITHIN OUR CARRIER NETWORK.THIS CUSTOMER PROVIDED US WITH A PHONE NO. AT PICK UP END THAT WHEN THE DRIVER CALLED FOR 3 DAYS IN A ROW COULD NOT GET A HOLD OF ANYONE AND FINALLY HAD TO LEAVE AREA.WE HAVE OTHER PICK UPS TO MAKE AND WHEN THE DRIVER CANNOT GET A HOLD OF ANYONE FOR 3 DAYS IN A ROW THEN THEY NEED TO LEAVE TO MAKE OTHER PICK UP ARRANGEMENTS.