Company Response Review Report Review
DECEPTION, LIED TO, AND INEPT

JOHN MEYER Submitted this review about Countrywide Auto Transport(CA)
Review made Live: 12/3/2007 2:56:00 PM
i PLACED ORDER WITH COUNTRYWIDE AND WAS CALLED ON MONDAY FOR PICKUP OF VEHICLE BETWEEN 1 AND 2 PM THAT AFTERNOON, LATE THAT NIGHT I CALLED CAL FROM SC WHERE I LIVE AND WAS TOLD NUMEROUS STOIES BY ALL AT OFFICE INCLUDING MANAGER AL ALAMAD THAT HE HAD TALKED TO THE TRANSPORT OWNER(WHICH OWNER DENIED) MY CARSALSEMAN WAS TOLD BY COUNTYWIDE THAT THEY HAD CALLED ME ABOUT NOT BEING THERE ON MONDAY BETWEEN THE STATED HOURS AND I HAD YOLSD THEM IT WAS OK (I DID NOT) LIE NUMBER2, AL PROMISED A ANOTHER TRANSPORT COMPANY AND A VERIFICATION BACK FROM HIM THAT EVENING(I NEVER GOT IT) SPOKE TO HIM NEXT DAY AND WAS PROMISED A DISCOUNT FROM THE "BOARD" WHICH THEY NEVER PROVIDED AND IN A FOLLOWUP EMAIL I WAS TOLD TO READ MY CONTRACT. i THEN LOOKED AT THE BETTER BUSINESS FILE FOR THEM THEY HAVE 45 COMPLAINTS NOW PLUS MINE THEY WILL HAVE 46...BEWARE, THESE ARE NOT PEOPLE YOU WANT TO USE. I LATER DEALT DIRECTLY WITH THE TRANSPORTING COMPANY AND RECEIVED THE CAR 6 DAYS LATE. COUNTRYWIDE TOOK 170 DOLLARS FOR CALLING THE TRANSPORT COMPANY NOT BAD WAGES FOR NOT DOING ANYTHING EXCEPT POINTING FINGERS AND BLAME AT EVERYBODY ELSE INCLUDING ME. DO NOT DO BUSINESS WITH THESE CHEATS
Shipment Details
Origin State:
Texas
Pickup:
Late
Destination State:
South Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
33573
Quote or Order Cost:
$595

Car Condition
  • Vehicle was dirty
Company Response
cwat from Countrywide Auto Transport(CA) Submitted this response.
Response Date: 12/19/2007 4:08:00 PM
THIS CUSTOMER ALREADY RECEIVED HIS CAR IN EXCELLENT CONDITION.WE ARE THE MOST HONEST AND UPFRONT COMPANY OUT THERE FULLY DISCLOSING EVERYTHING THAT IS INVOLVED WITH AUTO TRANSPORT.THIS CUSTOMER WANTS AN EXCUSE TO CHEAT US OUT OF OUR MINIMAL BROKER FEE.