Company Response Review Report Review
Kimberly Freiley

NTam Submitted this review about Cascade Vehicle Shipping Inc.
Review made Live: 6/16/2011 5:01:00 PM
I was very very apprehensive when it came time to ship my car. The last experience I had with another company was not pleasant. After alot of research, I came upon 3 companies to choose from. After calling each company to speak with someone directly, I quickly felt as ease with Cascade.

Kimberly from Cascade Vehicle Shipping was pleasant to work with. She was easily accessible and prompt to return phone calls/follow up. My 2010 Lexus IS250 was picked up as promised on June 4th from Tampa, FL, and was quickly delivered to Los Angeles by June 10. The only issues I had (however, resolved) were 1) The carrier called to tell me the ETA was supposed to be June 9, but the truck had mechanical problems so delivery would be the next day. No big deal, you can't prevent break downs from happening. 2) There were no damages to my car, however, my license plate holder was missing. That was resolved through reimbursement from the carrier.

Overall, I would recommend this company and I will definitely use Cascade in my future moves.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
6309532
Quote or Order Cost:
$1263

Car Condition
  • Items were stolen from the vehicle
Company Response
Terry Williams from Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 6/16/2011 7:34:00 PM
Kimberly@Cascadevehicleshipping.com 360-834-7898 ext 230 IM: cvs.kimberly@yahoo.com www.facebook.com/cascadevehicleshipping Naomi, Sounds like we had a few hiccups but nothing that wasn't handled promptly. If there is anything else I can do to help you please let me know. Thanks