Kris Streeter
Submitted this review about Car2Transport Review made Live: 3/10/2016 8:17:00 PM
Car2Transport took my credit card information (order #889740-WN) and sent me a follow up email on Jan 8, claiming they were ready to dispatch and I needed to call them ASAP. I called back promptly, and was told by Ely my vehicle would be picked up sometime between Friday 1/8 and Monday 1/11. Neither the seller or I received any calls during that time. I called on Monday, and was told the car would be picked up that day. Again, no calls to me or the seller in Illinois, not even a courtesy call to let me know what happened. I called again today, and Ely didn't like the fact that I felt lied to and was upset, and she told me to go find another company.... after being lied to and strung on for two weeks. They were warned of their breach of contract, my detrimental reliance, and that they would face the consequences of running such a sloppy, unprofessional operation. And check with your lawyer, your email with my order number and subsequent claims that you were executing my order is, indeed, a written contract that you breached. There was an offer via a quote, I accepted the offer, and I received an email confirmation from Steve Dunteman of the order - CONTRACT! After securing Transport with another company I've used before, my husband gets a call from this scam of a company who felt the need to read their insulting "internal notes" to my husband. Most people get upset when they are lied to and lose two weeks due to unprofessional hacks who claim no obligation to you after sending you an order confirmation. Run from this company! And Transport Reviews needs to look into how they can possibly have a 5 star rating with several 0 and 1 Star reviews and only 32 reviews in total.
Shipment Details
Origin State:
Illinois
Pickup:
Never
Destination State:
Utah
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
889740-WN
Quote or Order Cost:
$775
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.