Joshua Shuki Zeitak
Submitted this review about Big Brothers Auto Transport Review made Live: 8/15/2006 12:47:00 AM
I want to start by saying this is the first time in my life that I'm posting a review to the internet. I'm doing so because I believe transporting a car is one of those situations where you're committing a (relatively) large amount of money without even seeing the person you're doing business with. So you really have to trust tools like internet reviews.
I had my car transported from MI to CA. I gave two weeks notice prior to the "first available pick up date". At first I was a little suspicious because I heard nothing for a week. A few days before the date I got a call that the carrier will be ready either the first available day or the day after. The Driver came the day after, was very nice and professional. 5 days later the car was dropped off in CA. It had "traveling dust" on it but nothing more.
Cathy who coordinated the whole operation was very helpful. Even though she's a "one person show" she is available many hours (8am to 7 pm pacific time) and even if she doesn't answer right away she's always available.
Even though this wasn't the cheapest offer - it was well worth it.
To summarize it - an old fashion type of good American service - on time, no hassle, polite, professional and at a fair price.
Joshua Shuki Zeitak
Shipment Details
Origin State:
Michigan
Pickup:
On Time
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Cathy
Quote or Order Cost:
$1200
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