Amy you were Picked up one day late due to the fact the carrier had to change his oil. Which you said that was okay. Your vehicle was still delivered as schedule. The driver did past your drop to deliver another vehicle because it was easier for him to not off load then reload vehicles. The driver did inform you about that and that is what mad you upset. We understand, but our customer service to you was great we spoke to you every time you called even returned your calls when you left voice-mails. All in all we thought you were happy until now when you left this review. Thank you for using our service and we hope we can help you again in the future