Review Report Review
SCAMMERS, DO NOT USE THIS COMPANY!!!

Andrea Submitted this review about Available Logistics
Review made Live: 8/23/2013 11:08:00 AM
My mom found this company after submitting a request to have her vehicle shipped from Boston to Denver. She dealt with a man named Al French but also kept getting calls from a man named Anthony (unsure if this is the same person). They kept calling her and gave her a great quote so she decided on Available Logistics. The contract that she signed was a total of $840, this included the $175 brokerage fee (she was to pay the driver $665 upon the car receipt).
Once the contract was signed and the brokers fee was paid, Al contacted her and said that there is good news, they found a driver that is going to Denver and they can pick up the car the next day. She never requested expedited shipping but was excited that the process has started.
While the vehicle was in route, we received a call from Al saying that the driver is on his way but will not deliver the vehicle until a new contract is signed that was e-mailed to her. Since English is my mom's second language, I read the contract and instead of the $665 we were to pay the driver upon the delivery of the car, they were asking for $900 (this is in addition to the $175 broker fee we already paid). We refused to sign the contract and e-mailed Al questioning this and why the original contract did not include any of this information. Al never e-mailed back (probably not wanting a paper trail of his dishonest business dealings), instead he called my mom and demanded she pay the driver $900 or he will have him drop the car in storage and she will be charged $75 daily storage fee. He was very rude, yelling and screaming and when we told him that he was scamming us, he hung up. It was very difficult to deal with this man because he was trying to hold our vehicle hostage until we agreed to pay an additional $235 more then the original agreed upon amount. This company pulls the classic BAIT and SWITCH, they have no intention of giving you a good price. They will send you a low ball offer and then jack up the price once the brokerage fee is paid and you are locked in (this way they still get their fee). This company does not deserve business, I would rather pay more but go with a company that obtains their costumer's business honestly! DO NOT GO WITH THESES GUYS!!!! They are completely unprofessional and when their business ethics are questioned they will curse and yell at you, threaten, and then hang up. He had also told us that we are lucky he is not charging us the $250 fee to have the vehicle expedited. We told him that we never asked to have the vehicle expedited, he said that doesn't matter, he has a right to charge us this because the vehicle was picked up within two days of the contract.
Shipment Details
Origin State:
Massachusetts
Pickup:
Early
Destination State:
Colorado
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
#45420
Quote or Order Cost:
$840