todd
Submitted this review about Autotrail Review made Live: 9/13/2005 11:12:00 AM
I CONTRACTED AUTOTRAIL TO PICKUP MY VEHICLE ON THURS 9-8-05 TO PICKUP MY CAR IN NEW YORK AND BRING IT TO CALIFORNIA. THE LADY ON THE PHONE WAS VERY NICE AND I COULD HEAR THE PHONES RINGING LIKE CRAZY IN THE BACKGROUND, WHICH MADE THIS PLACE SEEM LIKE A VERY BUSY, VIABLE BUSINESS. THE LADY SAID THAT SHE JUST HAPPENED TO HAVE A TRAIN LEAVING ON SATURDAY MORNING AND THAT THE CAR WOULD HAVE TO BE READY FOR PICKUP IMMEDIATELY. SHE SAID BECAUSE THE TRANSPORT WAS SO QUICK THAT I WOULD NEED TO PREPAY ON THE SPOT BEFORE SHE PICKED UP THE CAR...DONT DO THIS...I, STUPIDLY, DID IT AND THATS THE LAST TIME I WILL SEE MY MONEY. THEY NEVER CAME FOR THE CAR...EVERYTIME I CALLED TO SEE WHERE THEY WERE THEY WERE EXTREMELY RUDE, AND FINALLY THE MANAGER SAID TO ME," ILL CALL YOU WHEN I GET AN UPDATE SO FUCK OFF". THEN HE HUNG UP!! SO I CALLED BACK TO TELL HIM TO CANCEL MY TRANSPORT (AS BY TUESDAY OF THE NEXT WEEK MY CAR WAS STILL NOT PICKED UP) AND HE SAID HE IS KEEPING 250.00 OF MY MONEY AS A CANCELLATION FEE AND TOLD ME TO F-OFF AGAIN AND HUNG UP.
THIS PLACE IS A TOTAL SCAM ..DO NOT USE THEM..THEY SURVIVE OFF OF THE CANCELLATION FEES ONCE THE OWNERS GET TIRED OF WAITING... DO NOT USE DO NOT USE DO NOT USE
Shipment Details
Origin State:
New York
Pickup:
Not Provided
Destination State:
California
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
09072
Quote or Order Cost:
$1120
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