Company Response Review Report Review
transport my van

ANTHONY Submitted this review about AutoStar Transport Express
Review made Live: 5/24/2011 9:25:00 AM
SHORT STORY. I SOLD MY VAN TO A GENTLEMAN IN TEXAS 4/22/2011.STARTED RECIEVING BIDS FROM MANY SHIPPERS THE NEXT DAY INCLUDING AUTO STAR.I NARROWED MY CHOICE TO AUTOSTAR AND STATE 2 STATE BOTH 5 STAR COMPANIES.SO I WENT WITH THE LOWER BID OF STATE 2 STATE.I WAITED 2 WEEKS AND NO CARRIER,I PUT MORE MONEY ON THE BID HOPING THAT A CARRIER WOULD FINALLY PICK IT UP,NO LUCK.IN THE MEANTIME CLAIRE WITH AUTOSTAR HAD BEEN KEEPING IN TOUCH WITH ME TO MOVE THE VAN.I FINALLY CANCELED MY CONTRACT WITH THE PREVIOUS CO. AND WENT WITH AUTOSTAR.WE SIGNED THE CONTRACT ANND THE VAN WAS PICKED UP A WEEK LATER AND DELIVERED IN 3 DAYS.TO TEXAS.NOW HERE IS WHAT I HAVE LEARNED AUTOSTAR WAS HIGHER IN THEIR BID TO GET THE VAN MOVED BUT IT WAS MOVED.DON'T GO WITH THE LOWBALL PRICE IT ISN'T GOING TO HAPPEN!WOK WITH CLAIRE SHE IS HONEST AND PERSISTENT IN GETTING YOU A SHIPPER.
Shipment Details
Origin State:
Virginia
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
181465-qo
Quote or Order Cost:
$900

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 6/2/2011 12:54:00 PM
Anthony was pacient and worked together with me, allowed me to follow up as many times as needed so as to move his vehicle in the time frame he needed, which was his priority. In this scenario, the best price is the one that stands right in the middle between low and high. We did it, Anthony! Claire, 888-802-8250 ext 2231, claire.knox@autostartransport.com