AUTOSTAR SUCKS

Jack Bulger Submitted this review about AutoStar Transport Express
Review made Live: 4/25/2011 1:37:00 PM
AVOID THIS COMPANY AT ALL COSTS - EVEN IF YOU HAVE TO DRIVE YOUR CAR CROSS COUNTRY.

ALL PROMISES - NO ACTION. IT TOOK THEM MORE THAN A WEEK TO FIND A CARRIER. WHEN THE CAR ARRIVED, THE CARRIER DEMANDED CASH. NO MENTION OF ANY CASH TRANSACTION WAS EVER MADE BY SEAN MCBRIDE, THE AGENT AT AUTOSTAR.

THIS OUTFIT IS THE WORST.

I HOPE SOMEONE AT AUTOSTAR READS THIS. I HAVE TWO ADDITIONAL CARS TO SHIP IN THE NEXT FEW MONTHS. I'LL BE USING SOMEONE ELSE.

AUTOSTAR CAN KISS MY _ _ _ !!!

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 4/12/2011 12:17:00 PM
Mr. Bulger entrusted us to move his vehicle- which we did. We entrusted him to read his contract- which he did not. Our Carrier picked up and delivered on time, for a fair price and would have happily accepted Cash, Certified Check or Money Order (as clearly outlined in our contract and on our web site). It should also be noted we found a carrier for Mr. Bulger, which he declined as the vehicle was not yet ready. When the vehicle did become available, a carrier was assigned and dispatched 4 business days later. I did not take him up on his colorful offer to pucker up, but I did give him a personal phone call and after we walked through the details of the experience he had with us, I am pleased to report that we will be looking forward to transporting his additional vehicles in the future! Mary Foley - Quality Control, 888-802-8250 ext. 2228, mary.foley@autostartransport.com.