From Demetri @ 888-802-8250 x 2225: Hello Hannah! Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact Demetri at 888-802-8250 x2225 or by email at demetri.valerga@autostartransport.com