Company Response Review Report Review
Professional and Quick

Izze Submitted this review about AutoStar Transport Express
Review made Live: 6/17/2024 10:01:00 AM
I will be honest, at first I did not think this service was legitimate. But, they had a Better Business Bureau rating and many reviews. I kept in contact with my rep for a week or so ave decided to pull the trigger. Louisville, Kentucky to Northridge (Los Angeles), California and it took 4 days. They told me 3 days but the driver was exhausted and needed the evening to recover—but I’m not disappointed! It cost me $1250 in total. $250 to Auto Star Transport Express and then $1000 (I paid with zelle from my phone) when the driver unloaded my motorcycle. 10/10 and would use again. Thank you!
Shipment Details
Origin:
Louisville, Kentucky 40202
Pickup:
On Time
Destination:
Northridge, California 91324
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
16961479
Quote or Order Cost:
$1250

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 6/28/2024 7:53:00 PM
From Alan (888) 802-8250 Ext. 2231: Hi Izze! Thank you for such an awesome review! I am happy that your transport experience so great. It is always great to hear from my customers that all our efforts are both recognized and appreciated. My team and I always strive to provide the best service possible, despite any complications we may face. Always glad to help! Next time you need vehicle transport, you know we will surely give you the same great service as before. Please feel free to refer us to friends and family. I may be reached by phone at 786-725-5989 or 888-802-8250 Ext. 2231 or via email at alan.iberlucea@autostartransport.com. Thank you and have a great day!