From Mario Montalvo at 888-803-8250 ext 4216: Hi Jake, thank you for the great review ! I am glad we were able to overcome the little problem we had on pickup and this ended on a 5 star review from your part. That is exactly what we do at Autostar, even though there are problems we cannot control we always work to end up resolving them and offering a 5 star service. If you or any friend or family member would like to transport a vehicle in the future please call me directly to 888-802-8250 ext 4216 or email me at mario.montalvo@autostartransport.com